Payment Terms and Conditions

1. Payment Methods

Imperio Studio de Danse accepts payments via credit card (processed by Stripe), Interac transfers, and cash at the studio. Account activation is immediate for card payments, while manual payments require admin validation.

2. Refund and Change Policy

• check_circle Request Deadline: All requests for refunds, course changes, or credit reports must be made exclusively **before the end of the Open House Week**.
• check_circle Card Payments (Stripe): Refunds are allowed if requested within the mentioned timeframe. Stripe's processing fee (non-refundable by the platform) will be deducted from the total amount.
• check_circle Manual Payments (Interac/Cash): No cash refunds are provided under any circumstances. Students may opt for a credit for the next session if requested within the deadline.
• check_circle After the Open House Week ends, no refund or credit requests will be processed for courses that have already begun.

3. Imperio Credits

• check_circle Students unable to attend a session who inform us within the deadline can request a credit for the next session.
• check_circle Credits are valid for 6 months from the issuance date.
• check_circle Credits are personal, non-transferable, and will be automatically applied to your next registration via our portal.
• check_circle Credits are not granted for individual missed classes once the course is ongoing after the Open House period.

4. Modifications and Changes

Course or level changes are allowed exclusively during the 'Open House Week'. Any change involving a price increase will require payment of the difference before validation.

5. Couple Registrations

Discounts applied to couple registrations are conditional on both members attending. If one member cancels or requests a refund, the discount for the remaining member may be voided, requiring payment of the regular rate.